My aim is to provide a safe, respectful, and professional counselling service. If you have any concerns or complaints about the service you receive, I encourage you to discuss these with me directly. Open communication helps us work together to resolve issues quickly and effectively.

If you feel your complaint has not been resolved after discussing it with me, you may contact my professional indemnity insurance provider, Holistic Insurance Services, for advice and support: https://www.holisticinsurance.co.uk/

Please note that as I am currently not accredited with a professional regulatory body, I am not subject to their complaints procedures.